Terms of delivery and payment
Payment method Prepayment-Bank transfer:
If you choose the payment method prepayment-transfer, you transfer the invoice amount to our account after the conclusion of the contract. After your payment order, we will send you the ordered goods within the specified delivery time.
Payment in advance by instant Transfer:
TÜV Saarland Certified payment system with verified data protection. No registration is required for this payment method. Please keep your online banking data (PIN/tan) ready. Your account will be charged after the contract has been concluded.
Vorkassezahlung by PayPal:
If you choose this method of payment, the transfer will be made to PayPal. If the required data has been entered there, it will automatically return to the shop to complete the order. Your account will be charged after the contract has been concluded.
Deliveries to Germany and EU countries:
Deliveries to/from Germany and deliveries within the European Union (EU) are made:
Free shipping and incl. All taxes and customs duties
Shipments to non-European countries or to outside the EU:
Bei Lieferung in das außereuropäische Ausland oder in Nicht-EU-Länder können zusätzliche länderspezifische Einfuhrzölle sowie ggf. Verzollungsgebühren und Verzollungsdienstleistungsgebühren anfallen. The amount of the fees depends on the country of delivery. Please ask your local Customs office for these fees. These fees are to be borne by you.
Countries we ship to:
Germany, Albania, Andorra, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Denmark, Estonia, Faroe Islands, France, Georgia, Gibraltar, Greece, Ireland, Iceland, Italy, Jan Mayen, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Macedonia, Monaco, Montenegro, Montserrat, Netherlands, Austria, Poland, Portugal, Moldova, Romania, Russian Federation, San Marino, Switzerland, Serbia and Montenegro, Slovakia, Slovenia, Spain, Svalbad, Czech Republic, Turkey, Ukraine, Hungary, Vatican City, United Kingdom, Cyprus
If you have questions about a delivery abroad or your country is not present in the list of countries, just contact us. We will promptly submit a specific and individual offer to you.
If no other time limit is specified in the item description, the delivery of the goods in Germany takes place within 10-25 days, for deliveries abroad within 10-25 days after your payment order. There is no delivery on Sundays and public holidays.
Of course, you can also collect your order (after prior appointment) at no additional cost from our exhibition and service centre in Wernigerode personally.